DISCOVERY
Understand how your club actually works.
Membership types, waiting lists, renewals, day tickets, water access, bailiff processes, reports, payment providers and committee permissions.
Output: agreed scope and responsibilitiesImplementation & migration
Move forward without disrupting the season.
A controlled implementation process designed around committee approvals, clean data, member communication and careful testing.
1DiscoverRules, products, roles
→2PrepareClean and map data
→3BuildConfigure and brand
→4TestPilot and approve
→5LaunchSupport members
A governed process
Every stage has a clear owner and sign-off.
The exact timeline depends on data quality, product complexity, app requirements and committee availability. We define those dependencies before committing to launch.
DATA READINESS
Clean first. Migrate second.
We identify duplicate records, missing emails, inconsistent member types and any historic data that should not be carried into the new system.
Output: approved import templateCONFIGURATION
Build around approved club rules.
Products, renewal windows, capacity rules, website content, digital cards, permissions, reports and branded mobile app experience are configured.
Output: committee test environmentTESTING
Test payments, access and edge cases.
Committee users test common and unusual scenarios. A small pilot group can validate member communications and device compatibility.
Output: launch sign-offLAUNCH & ADOPTION
Make the change understandable.
Members receive clear guidance. Committee and bailiffs receive process notes. Support issues are monitored during the transition.
Output: live platform and support planWhat we need from you
A small, accountable project group.
- ✓One project leadA named person who can coordinate decisions.
- ✓Approved membership rulesPrices, dates, categories and capacity limits.
- ✓Access to existing dataExports from spreadsheets, shop or legacy systems.
- ✓Timely testingCommittee users available to review workflows.
IMPLEMENTATION CONTROL
Common risks are managed early.
Incomplete dataReadiness review and validation
Unclear rulesWritten configuration sign-off
Member resistanceGuidance and fallback process
Busy seasonLaunch window planning
Single-person dependencyShared roles and documentation
What happens to your existing systems?
We identify what should be retained, replaced, integrated or archived. The goal is not to move clutter into a newer interface.
Keep systems that still serve a clear purpose.
Connect services where reliable integration is sensible.
Remove duplicated tools and manual workflows.
Preserve historic records without polluting live data.
START WITH DISCOVERY
Request a free auditGet a realistic migration plan before making a commitment.
We will review your current processes, data and priorities and explain the practical route forward.